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What to Do If You've Been Denied Workers' Compensation in Texas


Workers’ compensation is an insurance benefit. Your employer pays for it, but the benefits come from an insurance company. Most of us know that insurance companies try to avoid paying for benefits whenever possible. As a result, many initial applications for compensation are denied.

Texas has many options for workers who have been denied their benefits. You don’t have to immediately jump to a hearing, and you could avoid a hearing altogether. Here are the steps you should take if you’ve been denied compensation.

  1. Secure Representation

When you’ve been denied workers’ comp, your first step is to find an attorney. They can work with you throughout the entire process of gaining your benefits. Before moving to formal processes, your lawyer can reach out to the insurer. It may be possible for them to work out a compromise and resolve the situation without needing any next steps.

  1. Attend a Benefit Review Conference

If the insurer won’t make a compromise through your attorney, the next step is to attend a benefit review conference. This is an informal hearing where you, your attorney, and a representative of the insurance company can discuss the matter. Hopefully, all positions will be considered, and you will obtain your rightful benefits. When the insurer won’t budge, it’s time to move to a more formal process.

  1. Attend a Formal Meeting

After trying to work with the insurance company and still being denied, it’s time to attend a formal, official meeting. This process is similar to a courtroom trial. Your lawyer will gather evidence and witnesses, and so will the opposing side. There will be a judge who will make a decision on your benefits. There are two options for this meeting: arbitration or a contested case hearing.


You and the insurance company can agree to an arbitration. In this process, a neutral third party is hired to hear both sides of the argument. The arbitrator will consider all evidence and make a judgement. Both sides agree beforehand to go with the arbitrator’s decision, so it will be final. There is no chance to appeal.

Contested Case Hearing

Much like an arbitration, the case will be heard before a judge. In this case, the judge is with the Division of Workers' Compensation (DWC). The verdict is not given immediately. After both sides present their arguments, the hearing ends. The judge then makes their decision and mails it to both parties. If you still find yourself without benefits, your lawyer can appeal the decision.

  1. Appeal

After the hearing, you can submit a written appeal to the Appeals Panel. It is best to have your lawyer draft this document. Once the Panel receives the appeal, it will review the hearing. They will look over the decision and study the record of the hearing. Afterward, they will create a written decision and send it to you.

Civil Litigation

If all else fails, it may be necessary to file a civil lawsuit. Discuss this option with your lawyer. They can help advise you on whether you can move forward, taking the case to civil court.

If you have been denied workers’ compensation, contact us today. We are familiar with the hearing and appeal process, and we may be able to help you receive your benefits. Call (817) 591-4222 for a free consultation, or contact us online.

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